Returns & Exchanges Policy
At Outdoor Dog Supply, we stand behind our gear and want to ensure your sporting dogs are equipped for success. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery provided they are in new, unused condition with original packaging.
Initiate Your Return
Log into your account or use our online portal to provide your order number and select the items you wish to return.
Prepare Your Gear
Ensure all collars, GPS handhelds, and accessories are clean and placed back in their original manufacturer packaging with all manuals included.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the equipment's condition, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing